“And before you say I’m racially discriminating against you, let me stop you. I am discriminating against you.” Now this, my friends, is what you call top notch Apple customer service. Who ever would have guessed that the elderly white male manager of Apple’s flagship store could breathe such firey words as these? With a lawsuit now against them, I know Apple’s big cheeses wish this manager had held his tongue.
No, this old man was not off of his rockers. He knew exactly what he was doing when he approached the black males, Nile Charles and Brian Johnston, who just wanted to buy some headphones. Old-man manager let his disdain for baggy jeans and big hoodies get the best of him. When he spotted these black gentlemen, he told them that if they were not buying anything or speaking with a Mac specialist that they need to leave. Specifically, he told them, “I don’t want your kind hanging out in the store.”
These black gentlemen might sport slack clothes, but they have quick minds. They began recording the ugly one-way conversation with their cellphones, and it is a good thing they did because another employee joined in with, “Now you have to go. If you want to know why, it’s because I said so. CONSIDER ME GOD. You have to go.” The lawsuit these two gentlemen brought against Apple is currently winding its way through the New York legal canal. In the mean time, Apple had better get their people and train them on how to not lose their mind.
Ayvaunn Penn is a spoken word artist and an award winning writer degreed in English and philosophy. For more of her witty-word works visit ayvaunnpenn.wordpress.com. To have your original poetry featured by Ms. Penn on Your Black World, email submissions to ayvaunnpennspokenword at gmail dot com.